Version: V2
Last Updated: October 2025
Category: Cold Drinks Preparation
Purpose
This SOP provides clear, step-by-step instructions for preparing consistent, high-quality milkshakes in a variety of flavours that meet Little Coffee Bean Co standards.
Scope
This procedure applies to all staff preparing milkshakes at all Little Coffee Bean Co locations (mobile and fixed).
Equipment Required
- Blender
- Measuring cups/scoops
- Milkshake cup (standard serving size)
- Lid
- Straw
- Piping bag or squeeze bottle (for syrup lining)
- Spoon (for whipped cream application)
Ingredients (Per Milkshake)
Base Ingredients:
- 1 scoop vanilla ice cream
- 3 ice cubes
- Milk (to fill blender to appropriate level)
- Flavour syrup (as per recipe)
Toppings:
- Squirty cream
- Flavour syrup (for topping)
- Optional garnishes (chocolate flakes, biscuits, etc.)
Milkshake Flavour Recipes
Strawberry Milkshake
Ingredients:
- 1 scoop vanilla ice cream
- 3 ice cubes
- 1 pump strawberry syrup
- Milk
- Squirty cream (topping)
- Strawberry syrup (topping)
Method:
- Add vanilla ice cream, ice cubes, strawberry syrup, and milk to blender
- Blend for 20 seconds until smooth
- Line the inside of a cup with strawberry syrup
- Pour milkshake into cup
- Apply lid
- Add squirty cream through the lid opening
- Add strawberry syrup to the top
- Insert straw
- Serve immediately
Oreo Milkshake
Ingredients:
- 1 scoop Oreo biscuits
- 1 scoop vanilla ice cream
- 3 ice cubes
- Milk
- Chocolate syrup (for lining)
- Squirty cream (topping)
- Chocolate syrup (topping)
Method:
- Add Oreo biscuits, vanilla ice cream, ice cubes, and milk to blender
- Blend for 20 seconds until smooth
- Line the inside of a cup with chocolate syrup
- Pour milkshake into cup
- Apply lid
- Add squirty cream through the lid opening
- Add chocolate syrup to the top
- Insert straw
- Serve immediately
Chocolate Milkshake
Ingredients:
- 1 chocolate flake
- 1 scoop vanilla ice cream
- 3 ice cubes
- Milk
- Chocolate syrup (for lining)
- Squirty cream (topping)
- Chocolate syrup (topping)
Method:
- Add chocolate flake, vanilla ice cream, ice cubes, and milk to blender
- Blend for 20 seconds until smooth
- Line the inside of a cup with chocolate syrup
- Pour milkshake into cup
- Apply lid
- Add squirty cream through the lid opening
- Add chocolate syrup to the top
- Insert straw
- Serve immediately
Biscoff Milkshake
Ingredients:
- 3 Biscoff biscuits
- 1 scoop vanilla ice cream
- 3 ice cubes
- 1 teaspoon Biscoff spread/syrup
- Milk
- Squirty cream (topping)
- Biscoff syrup (topping)
Method:
- Add Biscoff biscuits, vanilla ice cream, ice cubes, Biscoff spread, and milk to blender
- Blend for 20 seconds until smooth
- Line the inside of a cup with Biscoff syrup
- Pour milkshake into cup
- Apply lid
- Add squirty cream through the lid opening
- Add Biscoff syrup to the top
- Insert straw
- Serve immediately
Quality Control
- Blending time should be consistent (20 seconds) to achieve smooth texture
- Ice cream scoop should be consistent across all milkshakes
- Syrup lining should be applied evenly inside the cup
- Squirty cream should be applied generously but neatly
- Milkshake should be served immediately after preparation
- Cup should be sealed properly to prevent spillage
Allergen Information
- Common Allergens: Milk, tree nuts (Biscoff), gluten (biscuits)
- Vegan: Not available (contains dairy ice cream and milk)
- Customization: Always confirm customer allergies before preparation
- Cross-Contamination: Use separate scoops and utensils for different flavours to prevent cross-contamination
Notes
- Always use fresh ingredients and check expiry dates before use
- Consistency is key—ensure all staff follow portion sizes and blending times exactly
- Refer to the Allergen Checklist for Food Businesses if customers have specific dietary requirements
- Clean blender thoroughly between each milkshake to prevent flavour contamination
- Store ice cream at the correct temperature (−18°C or below)
References
- Little Coffee Bean Co Brand Standards
- Blender Operating Manual
- Allergen Checklist for Food Businesses
- Food Storage & Temperature Control SOP
Document Owner: Little Coffee Bean Co Operations
Review Date: October 2026