Version: V2
Last Updated: October 2025
Category: Cold Drinks Preparation
Purpose
This SOP provides clear, step-by-step instructions for preparing a consistent, high-quality Iced Latte that meets Little Coffee Bean Co standards.
Scope
This procedure applies to all staff preparing Iced Latte at all Little Coffee Bean Co locations (mobile and fixed).
Equipment Required
- Espresso machine
- Double shot basket
- Plastic cup (13oz)
- Ice cubes
- Lid
- Milk jug (for pouring)
Ingredients
- Double espresso shot
- Milk (dairy or alternative: oat, almond, soya)
- Ice cubes
- Syrup (optional, as per customer request)
Preparation Steps
Step 1: Pull Double Espresso Shot
- Insert double shot basket into the espresso machine
- Pull a full double shot of espresso
- Ensure consistent extraction time (approximately 25–30 seconds)
Step 2: Prepare Cup with Ice
- Select a clean 13oz plastic cup
- Fill the cup to the top with ice cubes
Step 3: Add Syrup (If Requested)
- If the customer has requested syrup, add two pumps of syrup at this point
- Stir gently to distribute
Step 4: Add Milk
- Take milk (dairy or alternative) and fill the cup ¾ full
- There should be approximately one inch of room at the top of the cup
Step 5: Pour Espresso Over Milk
- Pour the double espresso shot over the milk
- When pouring, aim for an ice cube to prevent excessive mixing and maintain the layered effect
Step 6: Seal and Serve
- Place a lid on the cup
- Serve immediately to the customer
Quality Control
- Espresso shot should be extracted consistently (25–30 seconds)
- Milk should fill the cup to approximately ¾ full, leaving room for the espresso
- Drink should be served immediately after preparation
- Cup should be sealed properly to prevent spillage
- Layering effect should be visible when poured correctly
Allergen Information
- Allergens: Milk (or alternative allergens if non-dairy milk is used—refer to allergen checklist)
- Vegan: Yes (if using plant-based milk alternative)
- Customization: Can be made with dairy or alternative milk; always confirm customer preference
Notes
- Always aim for an ice cube when pouring espresso to maintain the layered presentation
- Consistency is key—ensure all staff follow this procedure exactly
- Refer to the Allergen Checklist for Food Businesses if customers have specific dietary requirements
- Ensure milk is stored at the correct temperature (4°C or below)
References
- Little Coffee Bean Co Brand Standards
- Espresso Machine Operating Manual
- Allergen Checklist for Food Businesses
- Food Storage & Temperature Control SOP
Document Owner: Little Coffee Bean Co Operations
Review Date: October 2026